SumaNurica is an Australian skincare company dedicated to developing world-leading skincare. We use the latest scientific knowledge and biotechnology to produce advanced formulations for skin health. Along with our mission to improve skin health, we’re also aiming to positively influence self-esteem and confidence through our skincare products.

Our product formulation is based on scientific expertise and years of rigorous testing in world-class laboratories. We use biotechnology and patented techniques to create our formulas, which stabilises them and ensures our products remain in their most active and effective form.

We are an Australian company based in Melbourne, Australia.

Yes, SumaNurica is proudly cruelty-free. We are committed to animal welfare and do not test on animals at any stage of product development. We also use Patented Synthesised Collagen Essence as a sustainable alternative to animal-derived collagen.

Yes, every product in our range is 100% vegan and cruelty-free. We use biotechnology to create skin-identical ingredients, ensuring luxurious, effective skincare without animal-derived components.

As part of our dedication to safe products for all skin types, all SumaNurica products are fragrance-free.

Yes, SumaNurica products are clean. Our biotech formulations are developed in highly controlled environments to reduce exposure to external contaminants. We exclude silicones, parabens, PEGs, GMOs, mineral oils, petrolatum, synthetic colours, and fragrances - offering science-backed, clean beauty without compromise.

We’ve curated a selection of pregnancy-safe favourites in this collection. As we don’t conduct testing on pregnant individuals, we recommend consulting with your doctor to determinewhat’s best for you. All SumaNurica products are formulated with safe, high-quality ingredients, and you can find the full ingredient list for each product on its dedicated product page for complete transparency.

At SumaNurica, we’re committed to sustainability and innovation through the use of biotechnology.

Biotech ingredients are created in controlled laboratory environments, eliminating the need for extensive farmland, water, or energy resources required by traditional botanical harvesting. This process delivers highly pure, consistent, and effective formulations while maintaining a minimal environmental footprint.

Yes. At SumaNurica, we are dedicated to preserving the environment through the use of biotechnology. Our lab-produced ingredients do not require farmland, large amounts of water, or intensive energy use, unlike traditional botanically derived ingredients. This approach allows us to create high-performance formulations with a minimal environmental impact, helping to protect the planet while caring for your skin.

SumaNurica products are suitable for all skin types. Our advanced biotechnology formulations use highly stabilised active ingredients that are less affected by external environmental factors, ensuring safety and efficacy—even for sensitive skin. We offer targeted solutions for oily, combination, dry, normal, and sensitive skin.

We offer solutions for every skin type and concern. Whether you’re looking to hydrate, reduce fine lines, or manage blemishes, our product descriptions and ingredient highlights can help guide your choice. Explore our curated routines for personalised recommendations.

Yes, our formulations are designed with skin compatibility in mind. Many products are suitable for sensitive skin, with ingredients that soothe, hydrate, and strengthen the skin barrier. Check individual product pages for details on skin type suitability.

At SumaNurica, every product is crafted with advanced, age-defying ingredients, supporting skin as it matures. For targeted care, our Hexapeptide5 Anti-Wrinkle Eye Serum delivers potent peptides to reduce fine lines and improve firmness around the delicate eye area. For overall rejuvenation, the Pro5 Age-Defying Peptide Cream works to smooth fine lines, restore elasticity, and enhance skin’s natural radiance through a powerful blend of five peptides. Look for products that focus on hydration, collagen support, and barrier repair to maintain a youthful, resilient complexion.

Our Purifying Enzyme Cleansing Balm and GHK-Cu Repairing Serum are customer favourites for their advanced peptide technology and skin-restoring benefits. If you're new to the range, the Double Cleanse Duo is a perfect introduction to our effective, multi-step skincare approach.

Yes, we offer curated collections to target specific skin needs - whether you're looking for hydration, age management, or a complete skincare routine. Our kits and sets provide a streamlined approach to skin health while offering better value.

Yes, consistent use of biotech-powered skincare with proteins and peptides can visibly soften fine lines and improve skin texture. Anti-ageing formulations, like those in SumaNurica’s anti-ageing collection, are designed to deliver clinically-proven results without invasive procedures.

Our Soothe & Repair Routine is specially formulated to calm, strengthen, and restore sensitive skin. The GHK-Cu Repairing Serum is particularly effective in reducing redness and promoting skin repair. Powered by copper peptides, it helps soothe inflammation, reinforce the skin barrier, and accelerate skin repair, making it ideal for sensitive or reactive skin. For optimal results, pair it with our Collagen Essence Hydrating Face Mask to deliver deep hydration, support the skin barrier, and soothe sensitivity while promoting a plumper, more resilient complexion.

Yes, when formulated correctly. SumaNurica’s biotech-driven actives, including peptides and probiotics, are stabilised for gentle delivery, making them suitable for sensitive skin.

Identify your main concern - hydration, barrier repair, or anti-ageing, and select a serum that targets those needs.

Yes, but apply from thinnest to thickest consistency and avoid conflicting actives (e.g., vitamin C and copper peptides).

Some effects, like hydration, are immediate, while long-term benefits (e.g., pro-ageing support) become visible over weeks.

This depends on the formula, hydrating and antioxidant serums work well in the morning, while repair serums excel at night.

We currently ship within Australia and New Zealand.

For orders outside of this region, please visit our global website to explore international shipping options.

Orders placed before 10AM AEST (Monday to Friday) are dispatched the same business day.

Orders placed after 10AM AEST, on weekends, or on public holidays will be shipped the next business day.

All orders are processed and shipped from Melbourne, Victoria.

Please note that during peak periods, such as sales, promotions or holidays, processing and delivery times may be slightly extended.

Once your order has been dispatched, you’ll receive a confirmation email with a tracking link so you can follow your delivery’s progress in real time.

Standard shipping is $9.95 AUD, or free for orders over $99 AUD.

Express shipping is $14.95 AUD, or free for orders over $249 AUD.

For more details, please view our full Shipping Policy here.

All orders are shipped from our Melbourne, Victoria warehouse.

Within Australia, we use Australia Post for both standard and express deliveries.

For New Zealand, standard orders are sent via Australia Post International, and express orders are shipped with DHL Express.

If your order hasn’t arrived within the expected timeframe or appears delayed, please contact our customer care team at service@sumanurica.com.

We’ll liaise with our shipping partners and ensure the issue is resolved as quickly as possible.

If you’ve had a change of mind, products may be returned to us in their original condition, unopened and unused, to qualify for a refund or an exchange of equal or greater value.

We’re unable to accept products that appear to have been used.

If your order has not yet been dispatched and you wish to make a change, please contact us at service@sumanurica.com as soon as possible and our customer care team will do their best to assist.

To request a return, please email service@sumanurica.com with your order number and the details of your return request. Requests must be received within 30 days of the delivery date. Our customer care team will provide instructions on how to proceed.

Please ensure products are returned in a properly sealed parcel. Return shipping fees are at the cost of the sender unless otherwise stated. We recommend using registered post, as SumaNurica cannot be held responsible for loss, theft, or damage during transit.

Once your return has been received, please allow up to 3 business days for processing.

You can view our full policy here.

Refunds are typically processed within 3-5 business days of your returned items being delivered and approved.

Please note that processing times may vary depending on your payment provider.

View our full refund policy here.

If you have received an incorrect item, please contact us as soon as possible at service@sumanurica.com. Once confirmed, we will issue you a prepaid return label. Products must be returned in their original, unopened condition, after which your correct item will be shipped to you.

If your item arrives damaged or faulty, please email our team with a photo and description of the issue. Once assessed, we will offer either a full refund or replacement.

Your rights under this policy are in addition to any rights and remedies you may have under the Australian Consumer Law. View our full policy here.

Due to hygiene and safety regulations, we cannot accept returns of products that have been opened or used, unless the item is found to be faulty or defective.

If you need to update your shipping address after placing your order, please email service@sumanurica.com as soon as possible.

If your order has already been dispatched, you may be able to update the address directly through the Australia Post app.

If your package has been returned to our warehouse, please contact service@sumanurica.com.

Once received, our team will arrange to have it resent to your correct address or provide an alternative solution.