Frequently Asked Questions

Products

Which skin types are SumaNurica products suitable for?

SumaNurica products are suitable for all skin types. As we use biotechnology to create our formulas, they contain the highest grade of stabilised active ingredients. These ingredients are much less likely to be interfered with by unwanted external environmental factors that are often found in nature, making them safe and effective for all skin types, including sensitive skin. We cater to a broad range of skin concerns and offer products to suit oily, combination, dry, normal, and sensitive skin. To discover which products are right for you and how to maximise your results for your skin type, access our resource library.

Are SumaNurica products cruelty-free?

They certainly are. At SumaNurica, we’re committed to animal health and welfare and therefore do not use animal testing in any of our products. We also use fungi as an alternative to bovine or marine collagen.

Are all SumaNurica products fragrance-free?

As part of our dedication to safe products for all skin types, all SumaNurica products are fragrance-free.

Are all SumaNurica products clean?

Yes, all SumaNurica products are clean. At SumaNurica, we’re redefining clean beauty by genetically engineering formulas in highly controlled environments. This allows for minimal interference from unwanted external elements that may be found in nature. In addition, SumaNurica products do not contain silicones, parabens, PEGs, GMOs, mineral oils, petrolatum, synthetic colours, or fragrances.

Why is biotechnology better?

Yes, at SumaNurica, we’re devoted to preserving the environment through utilising biotechnology. Lab-produced products do not take up valuable farmland, energy, or water as botanically-derived ingredients do, and as such, our processes have minimal impact on the environment.

Do SumaNurica products help to preserve the environment?

Yes, at SumaNurica, we’re devoted to preserving the environment
through utilising biotechnology. Lab-produced products do not take up valuable farmland, energy, or water as botanically derived ingredients do, and as such, our processes have minimal impact on the environment.

Shipping

Is shipping included in the cost?

Shipping is complimentary for orders over $150.

Do you ship Australia-wide?

Yes, shipping is available across Australia.

Do you ship internationally?

Check your location in our shipping guide.

Orders & Returns

What is your returns policy?

You can view our full returns and refund policy here.

General

Who is SumaNurica?

SumaNurica is an Australian skincare company dedicated to developing world-leading skincare. We use the latest scientific knowledge and biotechnology to produce advanced formulations for skin health. Along with our mission to improve skin health, we’re also aiming to positively influence self-esteem and confidence through our skincare products.

How is SumaNurica different?

Our product formulation is based on scientific expertise and years of rigorous testing in world-class laboratories. We use biotechnology and patented techniques to create our formulas, which stabilises them and ensures our products remain in their most active and effective form.

Which skin types is SumaNurica suitable for?

Our products are suitable for all skin types, including oily, combination, sensitive and dry skin. Follow our guides for each product to determine the best skincare regime for your skin.

Where are you based?

We are an Australian company based in Melbourne, Australia.

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