Shipping policy
DELIVERY OPTIONS
AUSTRALIA
- Free Shipping: Enjoy free standard shipping on all orders over $99 AUD.
- Flat Rate Shipping: For orders under $99 AUD, we offer a convenient flat rate shipping fee of $9.95 AUD.
- Free Express Shipping: Enjoy free express shipping on all orders over $249 AUD.
- Express Shipping: Need your items sooner? Choose our express shipping option for just $14.95 AUD.
NEW ZEALAND
- Free Shipping: Enjoy free standard shipping on all orders over $99 AUD.
- Flat Rate Shipping: For orders under $99 AUD, we offer a convenient flat rate shipping fee of $14.95 AUD.
- Express Shipping: Need your items sooner? Choose our express shipping option for just $20 AUD.
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Delivery Timeframes |
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Delivery Method |
AU Metro |
AU Regional |
New Zealand |
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Standard Shipping |
3-7 business days |
4-9 business days |
4-7 business days |
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Express Shipping |
2-4 business days |
2-6 business days |
3-5 business days |
Please note: If you place your order over a weekend or on a public holiday it will be processed and sent out over the following business days (Monday – Friday).
Shipping times are a guideline and subject to change. You may experience slightly longer delivery times during peak periods (Sales or Holidays), due to wild weather, or due to other postal service delivery issues that are unforeseen or unavoidable events beyond Sumanurica’s reasonable control. Online orders are processed and shipped from Melbourne, Victoria and so we follow any Victorian Public Holidays.
For international orders, please visit our global website to explore shipping options available outside Australia and New Zealand.
All shipping options come with tracking information to keep you updated on your order's progress. For any further inquiries or special arrangements, please contact our customer support team: service@sumanurica.com